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Yorkshire Bylines
Home Politics

Government department categorically denies involvement in 128 fake NHS accounts

A third of accounts used pictures of real NHS staff. O’Connell contacted seven, who confirmed their identities were used without consent.

Anthony Robinson by Anthony Robinson
21-04-2020 13:27 - Updated on 08-09-2025 11:56
in Politics
Reading Time: 4 mins read
A A
Screenshot of a Twitter post

Photo from a Twitter post

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There is something odd going on in West Hertfordshire NHS.  Last Friday someone named John O’Connell tweeted asking @WestHertsNHS if they could confirm a nurse on Twitter @NHS_Susan was actually a creation of the DHSC Communications Team, and not in fact, one of their staff.

Here is the tweet with a picture of ‘Susan’ and her Twitter account which apparently had 187 followers.

.@WestHertsNHS

Can you confirm that '@nhs_susan' here is a creation of the DHSC Communications Team, and not in fact, one of your hardworking staff at the Starfish Ward ?

Can you ask your staff member what she thinks of her image being used for automated #Tories Propaganda ? pic.twitter.com/ZKGeo2uqml

— John O'Connell (@jdpoc) April 17, 2020

Susan’s account no longer exists by the way. West Herts NHS said on Twitter that they reported this ‘fake account’ as soon as they were made aware of it and, “It has now been shut down”.

The strange thing is that the profile image ‘Susan’ used in the original tweet appears to have come from the UNISON website HERE where her badge reveals her real name as Mia but her Twitter account handle is @NHS_Susan and she tweets as NHS Susan #FBPE.  The namebadge on her Twitter picture is cropped out.  All very odd.

Other sites are now reporting that Mia is a 29-year-old paediatric nurse, who came to the UK from Greece in 2016.

O’Connell claims this was just one of at least 128 Twitter accounts registered to one person that were tweeting pro-government messages. Originally these accounts sent messages in support of herd immunity (before the lockdown was announced), but later they began tweeting to get restrictions lifted as quickly as possible.

O’Connell then contacted the Department of Health and Social Care (DHSC) and later tweeted that,

“Despite the @DHSCgovuk reply to my queries of ‘no comment’ (and that’s all she wrote), that person is a contracted Government employee temporarily assigned to this department.”

At this stage, Yorkshire Bylines has no way of knowing if any of these claims are true since the tweets are no longer available. But we’re investigating further.

Yesterday at 5:03 pm O’Connell tweeted again with a long thread about the accounts, now all mysteriously taken down ‘simultaneously’ by the (totally unrelated, individual) account holders. He claims all these account were creations of the DHSC or their marketing agency.

Regarding those 128 fake #NHS Staff accounts posting for 'Herd Mentality' and support of the Govt that were set up by @DHSCgovuk or their marketing agency …

Posts were sent using Hootsuite, a mass-posting tool. Account registered to 1 person with 4 assigned contributors. pic.twitter.com/r7fRFQaFwG

— John O'Connell (@jdpoc) April 20, 2020

Note, herd ‘mentality’ is a typo I think, it should perhaps be ‘immunity’. The accounts were all linked back via a mass posting tool to a single person whom he alleges is a “contracted Government employee temporarily assigned to [the DHSC] department“

Apparently, 43 of the 128 accounts used pictures of actual NHS staff. O’Connell managed to contact seven, all of whom confirmed their identities were being used without consent.

In one tweet, he says:

“The accounts have now mostly gone, not suspended by Twitter but deleted by the account holder(s) in one simultaneous mass cull a few days ago … At the click of a button. Which itself, goes to prove the singular control of all the accounts.”

If this is true, and it’s a very big if at the moment, it has the potential to become a significant story indeed. The DHSC categorical denial is here:

These claims are categorically false.

To share disinformation of this kind undermines the national effort against coronavirus.

Before anyone shares unsubstantiated claims online, use the SHARE checklist to help stop the spread of harmful content:
➡️https://t.co/rdfG1BuY7Q pic.twitter.com/Ydlx2qyKkB

— Department of Health and Social Care (@DHSCgovuk) April 20, 2020

The latest from Mr O’Connell is this tweet:

Update on the Fake Nurses Accounts: We’re analysing the data and seeking a way of presenting it while protecting ourselves from legal issues. We know what happened to those that blew the whistle on Cambridge Analytica. More to come.

— John O'Connell (@jdpoc) April 21, 2020
Tags: NHS

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Anthony Robinson

Anthony Robinson

Anthony is a retired sales engineer, living in North Yorkshire. He has represented several European manufacturers of packaging machinery in the UK. Anthony is interested in politics, although not as an active member of any party, and enjoys reading, gardening and DIY. Follow him on Bluesky

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